Legal notice

Texas Consumer Information

House Bill 4224 (89th Regular Session), which went into effect on September 1, 2025, requires licensees to, per Section 181.105 of the Health and Safety Code, prominently post on their website and at any facility detailed instructions for a consumer to:

  1. Request the consumer’s health care records from the licensee: all records requests must be made in writing and sent to sinah@re-ember.co via email.

  2. Contact the Texas Behavioral Health Executive Council through various modalities:

    In person
    1801 Congress Ave., Ste. 7.300, Austin, Texas 78701
    Investigations / complaints
    24-hour, toll-free system: (800) 821-3205

Or, through the Office of the Attorney General, file a consumer complaint.